Privacy Policy

We collect only what we need to fulfil your order and run our store:

• Contact & delivery details — your name, email, phone number, and shipping address.
• Order details — the products you buy, order value, and delivery PIN code.
• Payment information — handled entirely by our payment partner (Razorpay). We never see or store your full card, UPI, or bank details.
• Device & usage data — basic, anonymised information your browser sends (such as pages visited), used to keep the site working and secure.

• To process, pack, ship, and confirm your orders.
• To send order and shipping updates by email and SMS.
• To respond to your enquiries and provide customer support.
• To meet our legal, tax, and FDCA record-keeping obligations.

We do not sell your personal information to anyone.

We share information only with trusted partners who help us run the store, and only as needed:

• Razorpay — to process payments securely.
• Shiprocket and our courier partners — to deliver your order and provide tracking.
• Service providers that host our website and send transactional email.

These partners are bound to use your data only for the services they provide to us.

We use your browser's local storage to remember your cart and wishlist between visits. These stay on your device and are not personal-tracking cookies. You can clear them any time from your browser settings.

Payments are encrypted and processed by Razorpay over secure connections. We retain order records for as long as required for accounting, warranty, and statutory compliance, after which they are securely removed.

You may ask us to access, correct, or delete the personal information we hold about you, subject to records we must keep by law. To make a request, contact us using the details below.

We may update this policy from time to time. The “Last updated” date above reflects the most recent change.